Charlecotes Original Oak Flooring, Unit 5, The Bluestone Centre, Solstice Park, Amesbury, Wiltshire. SP4 7QA, is responsible for the processing of personal data as shown in this privacy statement.
Charlecotes Original Oak flooring
Telephone: +44 (0)1 980 625857 / 623829
Your privacy is most important to Charlecotes Original Oak Flooring. We therefore comply with the privacy law. This means that your data are safe with us and that we always use them properly. In this privacy statement we explain what we do on the website originaloakflooring.com with information we obtain about you. If you have questions or would like to know precisely what data we retain about you, please contact Charlecotes Original Oak Flooring.
Personal data that we process
Charlecotes Original Oak Flooring processes your personal data because you use our services and / or because you provide them yourself. Below is an overview of the personal data we process:
• First and last name
• Phone number
• E-mail address
• Location data
• Information about your activities on our website
• Bank account number
• Other personal data that you actively provide voluntarily
Special and / or sensitive personal data that we process
Our website and / or services do not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from their parents or guardians. However, we are not able to check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us and we will delete this information.
For what purpose and on what basis we process personal data.
Charlecotes Original Oak Flooring processes your personal data for the following purposes:
• Handling your payment
• Sending our newsletter
• To call or e-mail you when necessary to provide the best service
• To inform you about changes to our services and products
• To deliver goods and services to you
Charlecotes Original Oak Flooring does not make decisions based on automated processing decisions about matters that can have consequences for people. These are decisions taken by computer programs or systems, without a person in between.
How long we store personal data
Charlecotes Original Oak Flooring does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. Your personal data will be stored to achieve the purposes for which your data is collected, until you ask us to remove your personal data from our database.
Sharing personal data with third parties
Charlecotes Original Oak Flooring provides only to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
You can use the contact form on originaloakflooring.com to get in contact with us. For this, your name, e-mail address, and telephone number data will be used. Charlecotes Original Oak Flooring has a legitimate interest in this. This information will be stored until we are certain with your wish to withdraw your data from our database.
Information we collect
The information Charlecotes Original Oak Flooring collect generally falls into two categories: (1) personal information you provide voluntarily, such as when you provide us with your information to place an order or when you request or register to receive samples and other informational materials from us; and (2) tracking information we may collect as you navigate through the Website.
Marketing information will be shared through e-mail and Social Media.
Charlecotes Original Oak Flooring sends you information after you have granted your consent by registering for our newsletter or by following our social media accounts. You can object at any time to this form of information provision. If you unfollow our Social Media accounts we can no longer share any new information with you. You can block us or use the unsubscribe option for the newsletters and social media channels for which you have granted consent.
In our newsletter you can read our latest business information and news about Charlecotes Original Oak Flooring products and services. Your e-mail address will only be added to the list of subscribers with your permission. These data are stored until you cancel your subscription. If you do not wish to receive marketing information from us in the future, you may opt out by clicking on the “unsubscribe” link included in any marketing email.
Charlecotes Original Oak Flooring includes buttons to be able to promote or share pages on social networks such as Instagram, Facebook, Pinterest and LinkedIn. These buttons are created by means of a code that is provided by the social media network itself. This code will among other things install a cookie on your computer. Please read the privacy statements at Instagram, Facebook, and LinkedIn, to see what they do with your personal data which they process with this code.
Cookies that we use
Charlecotes Original Oak Flooring uses functional, analytical and tracking cookies.
Examination, correction and right to object
You have the right to examine your personal data at any time following a written request. If the overview we have provided contains mistakes, you can ask us in writing to amend or erase the data. In addition, you can inform us in writing if you do not wish to receive information about Charlecotes Original Oak Flooring products and services.
How we protect personal data
Charlecotes Original Oak Flooring takes the protection of your data very seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or that there are indications of abuse, please contact our customer service.
Changes to this privacy statement
If originaloakflooring.com changes, we have to amend our privacy statement. Therefore, always note the date above and review regularly to see if there are changes. We will do our best to announce changes separately.
Charlecotes Original Oak Flooring
Charlecotes Original Oak Flooring uses functional, analytical and tracking cookies.
GUIDE TO CHOOSING AND ORDERING YOUR WOOD FLOOR
We welcome and encourage clients to visit our showrooms for a warm welcome and to appreciate our comprehensive, large display of wood floors, finishes and colour collections over 1500sq ft.
This will really help you to establish what you really like. From here smaller samples can be produced especially for you.
Please note that the photos on originaloakflooring.com are made on location, and that a variety of factors affect the appearance of the floors, antiques and products, including their colour tone. The screen settings of the viewer will also affect the experience of the appearance and colours of the floors and individual antique items. Therefore there is no guarantee that it will be possible to achieve the exact same expression in a delivered floor as the appearance the user sees in product and reference photos.
Charlecotes Original Oak Flooring updates site content and information consequently, but there is no guarantee that the information is complete, accurate or updated. Charlecotes Original Oak Flooring accepts no liability for actions or consequences of actions that are based, in part or in whole, on information provided on the website.
The website contains links to external sites. Any use of these external links is up to the user’s own discretion, and you acknowledge that Charlecotes Original Oak Flooring is not responsible for the operation of, or content located on or through, any third-party website. Viewing of any website linked to the Website is at your own risk.
Materials from the website, including content, are protected under the Dutch Copyright Act, and Charlecotes Original Oak Flooring thus has the rights to website design and content, including all intellectual property rights to texts and images. Material from the website may not be copied, distributed, republished, posted, uploaded, or transmitted without the prior written consent of Charlecotes Original Oak Flooring
If you would like to use any of the material, please contact Charlecotes Original Oak Flooring.